March 06, 2021
Big Tech Update
Ford recalls some of the first Mustang Mach-E SUVs
Ford experienced yet another setback as it tried to roll out the new Mustang Mach-E SUV.
The company was forced to recall some of the first Mach-E SUVs due to the discovery of loose subframe bolts. A total of 1,258 SUVs are affected in the US, but the company says fewer than 75 customers took delivery of the affected vehicles before the issue was discovered.
In another hiccup related to the Mach-E rollout, the company announced earlier this week that it imposed additional strict quality checks for all Mach-E SUVs prior to delivering them to customers and car dealerships.
The extra quality checks have caused major delays in getting the SUV to customers. It is unclear if the loose bolt issue caused the new security checks to be implemented, or if there are other concerns with the new SUV. Either way, delivery delays are mounting as customers begin to lose patience. So how is Ford handling all the customer complaints over the delivery delays due to quality issues?
Image source: Sean O’Kane / The Verge
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